Contacts
Our support team is available around the clock for AU players. Queries on accounts, payments and technical issues are handled through live chat and email.
Customer Support
Live chat is the fastest way to reach us and is available 24 hours a day, 7 days a week. Average response time in chat is under 2 minutes. For non-urgent matters or cases that require documentation, use email.
- Live chat: available 24/7 directly from your account
- Email: [email protected]
- Email response time: within 6 hours on standard working days
What We Can Help With
Our team handles account registration and login issues, deposit and withdrawal queries, identity verification requests, bonus and promotion questions, and responsible gaming tool setup. For technical issues with the platform, a description of the problem and your device type speeds up resolution.
Data Protection
For privacy rights requests or questions about your personal data, contact our Data Protection Officer at [email protected]. Include your registered email address and a description of your request.